No doubt, plenty of Austin residents have wondered, “What is a virtual doctor visit?” This is especially true in the last several months, with COVID-19 influencing people to find different ways of receiving healthcare. To help our Central Texas patients make an informed decision, Euphora Health explains the ins and outs of virtual care.  

What Services Can Be Provided Virtually? 

Many different types of health issues can be addressed during a virtual doctor visit. Virtual visits are best for issues that don’t rely heavily on detailed physical exams or in-office diagnostic testing, such as behavioral health, follow-up visits for chronic medical conditions, and new-patient visits where a detailed clinical history can provide sufficient information to offer an informed diagnosis and treatment plan.  

The patient’s history is one of the most important pieces of a medical visit, and telemedicine still allows a doctor to gather this information along with many important pieces of the examination. Labs, studies, a referral to a specialist, or a face-to-face visit can still be scheduled at the conclusion of the virtual visit, if necessary.  

How It Works 

A virtual doctor visit at Euphora Health starts by signing up online. Then, you will receive a text message on your mobile phone with a link to sign up on our Spruce app.

How does the Spruce app work? Watch the YouTube video below.

  • For new patients, our app allows you to provide your health history online.  After we gather this information, we can make your first appointment to go over your history and address your health concerns. 
  • For established patients, a virtual visit often starts as a text or an appointment request on our app. is secure and HIPAA compliant, and it is a great way to be able to communicate with your doctor in an asynchronous manner. 

Most virtual visits will start as a phone call and the doctor can smoothly transition to a video call on the app, if seeing you by video would be helpful. 

After the visit, our doctors can order labs at a draw station close to you, send prescriptions to your pharmacy, or schedule a time for you to come to our office for testing or a physical exam. 

Quality Of a Virtual Visit 

When asking the question, “What does virtual care mean?”, the answer is pretty simple: thanks to modern technology, Austin healthcare providers like Euphora Health don’t need to “see” a patient in the traditional sense.  

Instead, these virtual appointments are a great way to receive convenient, affordable care for all non-emergency conditions. Our doctors can discuss your health history, current conditions, and provide a treatment plan, as well as safely and legally prescribe and refill many types of medication.  

To get the most out of a remote visit with your doctor, we recommend that you have the following items: 

  • A telephone line 
  • A high-speed internet connection 
  • Video access through a smartphone, tablet, or computer 
  • Our virtual care Spruce, which you can download before your visit.

However, we can still provide high-quality virtual care even if you don’t have a smart phone. 

Our Commitment To Quality Care 

When you choose Euphora Health for a virtual doctor visit, you get 24/7 urgent access to a doctor who truly knows you, no matter where in the world you are. A virtual visit is just as effective for urgent care needs as it is for ongoing conditions like diabetes or asthma.  

You should expect to receive the same high level of care and personal attention that you would during an in-person visit. This includes guidance to the most affordable options for medication, labs, imaging, and out-patient procedures. 

Schedule a Virtual Doctor’s Visit Today 

With virtual direct primary care from Euphora Health in Austin, patients gain direct virtual access to their nearby primary care physician. Though the meeting is virtual instead of in-person, there is no difference in the level of medical care, guidance, or commitment provided by our doctors.  

Find out more by contacting us and scheduling a virtual doctor’s visit today.  

What's Incuded?

All our fantastic primary care services PLUS discounts on two images per year at radiology centers in the Central TX area. An "image" may include an X-Ray, Ultrasound, CT with or without contrast, or an MRI with or without contrast.

What are the costs?

Our discounted image rates are as follows:

-  X-Ray: $0
-  Ultrasound $30
-  CT ($90), with contrast ($160)
-  MRI ($210), with contrast ($320).